Privacy Policy

1. Introduction

Heritage House Painting ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or use our services.

2. Information We Collect

Estimate Form

When you fill out our estimate request form, we collect the following information that you voluntarily provide:

• Your full name
• Your phone number
• Your email address (if provided)
• Your property address (if provided)
• Project details and any other information you choose to share about your painting or drywall needs

We use this information solely to respond to your inquiry, provide an estimate for our services, and communicate with you about your project. We do not sell, rent, or trade this information to any third party for marketing purposes.

Analytics & Advertising

We use Google Analytics and Google Ads measurement tools on our website. These services use cookies and similar technologies to collect information about how visitors interact with our site, such as which pages are viewed, how long visitors stay, and what links they click. This data helps us understand how people find and use our website so we can improve your experience.

Google may use this data in accordance with its own privacy policy. You can learn more about how Google uses data at Google's Partner Sites Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

3. SMS Communication

If you provide your phone number and agree to receive text messages from us, any SMS communication is governed by our SMS Privacy Policy and SMS Terms & Conditions. Please refer to those pages for detailed information about how we handle text messaging data, including opt-out instructions.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and service inquiries
• To communicate with you about your project, including scheduling and follow-ups
• To improve our website and services based on how visitors use them
• To measure the effectiveness of our advertising
• To comply with legal obligations

5. Data Sharing

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes. We may share data with service providers who help us operate our website (such as Google Analytics) or deliver our services, but only as necessary for those functions.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request that we correct or update inaccurate information
• Request that we delete your personal information
• Opt out of receiving marketing communications from us

To exercise any of these rights, please contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out: